Never Miss Another Patient Call — Try the AI Demo

See how our AI answers calls, sends follow-ups, and books appointments while you focus on patient care.

Quick 60-second interactive experience

Step 1 of 3

Explore Practice Challenges Solved by AI

After-Hours Emergency Call

See how AI handles urgent patient calls when your office is closed, ensuring no emergency goes unaddressed and no opportunity is missed.

Busy Front Desk Missing Calls

Your team is helping patients in-office while calls pile up. See how AI ensures every caller receives immediate attention without putting anyone on hold.

Patient Follow-up & Reactivation

Patients who miss appointments or need follow-up often fall through the cracks. See how automated sequences keep them engaged and on track with their treatment plans.

After Hours: When Patients Need You Most

It's 8:45 PM on Saturday. Your practice is closed, but patient needs don't follow business hours.

8:45 PM Saturday

Jane Smith

Potential New Patient

AI Assistant: Thank you for calling Bayside Dental...

0:00 / 0:30

AI: Thank you for calling Bayside Dental. This is Amy, your AI assistant. While the office is closed, I can help schedule your appointment. May I ask what brings you in today?

Patient: Hi, I'm having some tooth pain that started today. I'm worried it might be an infection and was hoping to get in as soon as possible.

AI: I understand tooth pain can be very concerning. I can schedule you for our first available emergency slot tomorrow at 9:00 AM. Would that work for you?

Without AI assistance, this call would go to voicemail. 87% of patients who reach voicemail will call your competitor next.

New Patient Lead Captured & Prioritized

Name:
Jane Smith
Contact:
(555) 123-4567
Concern:
Tooth pain, possible infection
Urgency:
High - Next day appointment

Instant Follow-up: Converting Inquiries to Appointments

8:47 PM Saturday
Hi Jane, this is Amy from Bayside Dental confirming your emergency appointment for tomorrow (Sunday) at 9:00 AM with Dr. Roberts. Reply YES to confirm or suggest another time. Reply HELP for assistance.
8:47 PM
YES, thank you! Can I fill out forms ahead of time?
8:49 PM
Perfect! I've reserved your spot with Dr. Roberts. You can complete your intake forms here: [secure.link/intake]. This saves time tomorrow. Directions to our office: [maps.link/directions]. Need to reschedule? Just text or call this number.
8:49 PM
Got it, thanks for the quick response!
8:52 PM

While your competitors send patients to voicemail, your practice converts them to appointments—even at 8:45 PM on a Saturday.

Emergency appointments average $1,250 in immediate revenue and $5,400 in lifetime value.

Actionable Insights: After-Hours Conversion

After-Hours Performance Dashboard - Weekly Summary

Weekly Performance

HIPAA Compliant

Total Patient Inquiries Handled

127
+34% vs. previous system

Average Response Time

0.8 min
vs. industry avg: 3.2 hours

Conversion Rate (Inquiry → Appt)

78%
vs. industry avg: 43%

After-Hours Conversions

31
New patients (would have been missed)

Revenue Impact Calculator

New Patients Captured After-Hours: 31
Average Patient Value: $3,200
Estimated Monthly Revenue Impact: $99,200

Office Hours: When Every Call Counts

It's 11:30 AM on Tuesday. Your front desk staff is helping in-office patients while calls are piling up.

11:30 AM Tuesday

Michael Johnson

Potential New Patient

3 calls in queue • Average wait: 4:30

AI Assistant: Thank you for calling Bayside Health Center...

0:00 / 0:25

AI: Thank you for calling Bayside Health Center. This is Amy, your AI assistant. I can help you schedule an appointment while our staff assists other patients. How may I help you today?

Patient: Hi, I'm calling to see if you have any appointments available this week? I've been having some back pain and my friend recommended your practice.

AI: I'd be happy to help you schedule an appointment, Michael. We have openings this Thursday at 2:00 PM or Friday at 10:30 AM. Would either of those work for you?

Without AI assistance, this call would go to voicemail or be placed on a long hold. 68% of patients will not call back if their first call goes unanswered.

New Patient Lead Captured & Scheduled

Name:
Michael Johnson
Contact:
(555) 987-6543
Concern:
Back pain, new patient referral
Preference:
This week appointment

Seamless Scheduling: From Call to Confirmation

Finding optimal appointment slot based on patient needs and provider availability

Appointment confirmed: Thursday, 2:00 PM with Dr. Williams

Comprehensive follow-up automatically initiated:

  • Appointment confirmation email sent
  • New patient intake forms attached
  • Office location and parking information included
  • Insurance verification request initiated
  • Reminder scheduled for 24 hours before appointment

Your AI assistant handles appointment scheduling and sends all necessary information automatically, freeing your staff to focus on in-office patients.

Each captured call during busy periods represents an average of $2,100 in new patient revenue that would otherwise be lost.

Actionable Insights: Front Desk Efficiency

Front Desk Efficiency Dashboard - Weekly Summary

Weekly Performance

HIPAA Compliant

Simultaneous Calls Handled

47
(would have been missed or delayed)

Average Hold Time

0.5 sec
vs. industry avg: 1.5 minutes

Staff Time Saved

14.2 hrs/wk
Freed up for patient care

Patient Satisfaction Rating

4.9/5
vs. 4.2/5 before AI

Revenue Impact Calculator

Weekly Calls Handled During Peak Hours: 47
Conversion Rate to Appointments: 72%
Average New Patient Value: $2,100
Estimated Monthly Revenue Impact: $71,064

Patient Reactivation: Recovering Lost Opportunities

It's 5:30 PM on Wednesday. Your staff has left for the day, but 12 patients need follow-up.

Practice Management View

12 Patients Need Follow-up

Staff availability: None until tomorrow

AI Processing Follow-up Queue...

Selected Patient: Robert Garcia

Status:
Missed appointment on Tuesday, no reschedule
History:
Regular patient for 3 years
Last Visit:
3 months ago
Treatment:
Physical therapy, 8/12 sessions completed
Insurance:
Coverage active

Without automated follow-up, 42% of missed appointments are never rescheduled, resulting in incomplete treatment plans and lost revenue.

AI Analysis:

✓ Analyzing patient history and treatment plan.

✓ Identifying preferred communication channel: SMS.

✓ Determining optimal contact time: Now (high response probability).

Smart Reengagement: Personalized Patient Outreach

5:32 PM Wednesday
Hi Robert, we noticed you missed your physical therapy appointment on Tuesday. You've completed 8 of 12 recommended sessions. Would you like to reschedule to continue your progress? We have openings tomorrow at 10:00 AM or 3:30 PM.
5:32 PM
Sorry about that, I had a work emergency. 3:30 PM tomorrow works for me.
5:35 PM
Great! I've rescheduled your appointment for tomorrow at 3:30 PM with Dr. Martinez. You'll receive a reminder 1 hour before. Would you like me to send you the exercises Dr. Martinez recommended for home practice?
5:35 PM
Yes, that would be helpful. Thanks!
5:37 PM
Perfect! I've sent the exercises to your email. See you tomorrow at 3:30 PM. Reply HELP if you need anything else.
5:37 PM

Reactivation Summary

  • Patient Reactivated: Robert Garcia
  • Appointment Rescheduled: Thursday, 3:30 PM
  • Treatment Plan: Back on track (9/12 sessions)
  • Additional Value: Home exercise plan delivered

Your AI assistant proactively reengages patients who might otherwise drop out of their treatment plans, improving outcomes and practice revenue.

Completing treatment plans increases patient satisfaction by 47% and boosts lifetime patient value by 28%.

Actionable Insights: Patient Retention

Patient Engagement & Retention Dashboard - Weekly Summary

Weekly Performance

HIPAA Compliant

Missed Appointments Recovered

87%
vs. industry avg: 43%

Treatment Plan Completion Rate

92%
vs. 68% before AI

Patient Reactivation Rate

76%
vs. industry avg: 31%

Avg. Response Time (Patient Queries)

2.4 min
24/7 Availability

Revenue Impact Calculator

Monthly Recovered Appointments: 64
Avg. Value Per Completed Treatment Plan: $3,800
Reduction in Patient Churn: 47%
Estimated Monthly Revenue Impact: $83,200
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